WARNING: This Product Contains Nicotine. Nicotine is an addictive substance.

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Shipping Policy

  • Simba Stix proudly handles all shipments with the utmost care. This includes making sure all of our shipments are verified with the purchasing customer. This includes making sure the receiving part is of age, and their shipping preferences are respected with unmatched discretion. Due to the quality, we strive to achieve our shipping times can vary.
    • Due to the PACT Act, shipping costs are raised, and shipping times can vary depending on your geographical location and the availability of third-party carriers.
    • You can expect shipping times varying from 7-14 days. We hope to have it sent much earlier than that time frame. This allows us to offer a buffer to make sure we can process your orders with ultimate quality.

  • To place an order shipment and/or register to automated shipping of Simba Stix (“Products”), you must have a valid www.simbastix.com account, be a resident of the United States, and provide a valid payment method (hereafter in this Shipping Policy referred to as “Subscriptions”)

  • Except where noted otherwise, the prices displayed for Simba Stix Products represent the full retail price listed on the product itself. All prices are quoted and payable in U.S. dollars, regardless of where an order is placed or shipped. Foreign exchange rates may apply and may depend on the date your order was placed.

  • You have a legal guarantee of conformity in connection with items purchased through the Website. You agree to immediately inspect any goods purchased upon receipt of your purchase order. In case you received an order shipped from Simba Stix that is damaged, incorrect, or incomplete, please contact Simba Stix Support immediately. You can explain the problem with your order and request a refund or replacement goods. 

  • Simba Stix may require you to return damaged items, in which case Simba Stix will pay for the cost of the return shipment.